“I wanted a low height underfloor heating system and when I found WestPoint Underfloor Heating on the Internet, they seemed like they had the suitable system. The quote was presented promptly and professionally to which I accepted. WestPoint offered me a complete package including installation and screed. The UFH installer turned up on time at 8am and the pipe work was laid and tested and the screed was poured by 3pm! I found the staff helpful and knowledgeably in the office and on site and always come back to me promptly with the answers I needed. I am very happy with the completed project and I highly recommend the company for the way that the job was co-ordinated throughout.”
Having moved into a three year old house earlier this year. I found myself with an underfloor heating system which clearly was not responding to the wireless wall thermostats. The heating loops had not been labelled and one room didn’t work.
I called the company who had installed the underfloor heating system they would not even respond to my telephone calls.
I contacted Westpoint underfloor heating in Monmouth, who swiftly come out to see what the problem was, they had to replace the heating control system as the components fitted were not compatible with each other.I found the company to be extremely helpful and efficient.
I am delighted with the results and I now have a nice warm house, I would thoroughly recommend Westpoint.
Mrs J Sloper
From: David Wadge [mailto:D***@ox**.co.uk]
Sent: 13 June 2013 22:13
Subject: RE: Underfloor Pipe
I can thoroughly recommend the ‘Komfort’ PERT pipe supplied by WestPoint.
When I built the main part of my house I used PEX AL as this was the
‘standard’ – it was hard, it fought back and it took ages to get right.
When I came to extend the house Westpoint recommended PERT – one look at the
quality of the pipe reassured me that this was a quality, robust product but
the real surprise was when we came to lay the pipe – it was a joy to work
with! Curves, bends everything was easy – none of the normal fighting the
roll and the result was that we completed in half the time I had expected.
I’m just annoyed I didn’t use this the first time around.
Just a quick email to thank you for fitting the underfloor heating.
I did not think I had enough screed depth to make installation possible but your advice and
product selection were absolutely spot on and I now have a beautiful level warm floor.
Your floor screeders are obviously very very experienced and the liquid screed is clearly
far superior to the older sand and cement method. I just wish I had heard of it two years
Also thanks to the office team for fielding all my questions and phone calls. I was a little
concerned as I live in Surrey and your office is based in Wales but all my queries were rapidly answered and installation was well organised and managed.
“I never thought that I would be able to have underfloor heating in such a small space as a conservatory. With the weather being so cold, it’s now such a warm and cosy extra room I can spend time in. I found everyone really helpful and very pleased to have dealt with such a professional company as WestPoint Underfloor Heating.”
Mrs J Brown –
“I believe that any company that can be up front with all it’s costs and services is a credible company. I have dealt with many companies when costs seem to good to be true and then a bill is given to you for all the ‘added extras’ at the end. When I dealt with WestPoint Underfloor Heating, they offered me a payment plan with everything included. Nothing was a surprise to me and I was able to plan for what I needed to purchase.”
Miss J Drake –
Bradford- On- Avon